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Reporting Bugs

We want to squash bugs fast. Here’s how to help:
  1. Use in-app “Report a Bug”:
    • Open Granola → Settings → Send Feedback. Summarize the issue.
  2. Email:
    • Send to hey@granola.so.
    • Include steps to reproduce, screenshots and your OS version if possible.

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Best Practices for Bugs

  • Clear description: Summarize what happened vs. what you expected.
  • Steps to reproduce: Provide a step-by-step so we can replicate.
  • Attach screenshots or videos: A picture is worth a thousand words.
  • Severity: Note if this is blocking you or just a minor annoyance by using the toggle.
Thanks for helping us improve Granola! Someone from our team will get back to you as soon as possible.