FAQs
Report a bug
We love detailed bug reports. Here’s how to share them with Granola.
Reporting Bugs
We want to squash bugs fast. Here’s how to help:
-
Use in-app “Report a Bug”:
- Open Granola → Settings → Feedback. Summarize the issue.
-
Email:
- Send to hey@granola.so.
- Include steps to reproduce, screenshots and your OS version if possible.
Best Practices for Bugs
- Clear description: Summarize what happened vs. what you expected.
- Steps to reproduce: Provide a step-by-step so we can replicate.
- Attach screenshots or videos: A picture is worth a thousand words.
- Severity: Note if this is blocking you or just a minor annoyance by using the toggle.
Thanks for helping us improve Granola! Someone from our team will get back to you as soon as possible.