Calendar and account setup

Granola is designed for professional teams and works best with company email accounts. When signing up, you’ll use your Google Workspace account for seamless calendar integration and meeting management.

Granola integrates with your calendar so that it can:

1. Send notifications reminding you to join meetings and take notes
2. Use context from calendar events to ensure your meeting notes are useful to you
3. Create a blank note for future events to prep and add notes ahead of a meeting

If you only have a personal Gmail address, you can still use Granola via our Gmail beta - just login and click to join the waitlist when prompted, and you’ll be granted access.

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First-time setup

• Sign in to Granola using your Google Workspace account.
• When prompted, grant the necessary calendar access permissions.
• Allow a few seconds for your meetings to sync.
• Verify the sync by checking your “Coming Up” section:

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Support for multiple calendars

Granola only supports multiple calendars through your primary account. To set this up:

1. Share additional calendars with your primary Google account, such that the events sync into there
2. In Granola, click the settings cog next to “Coming Up”
3. Toggle visibility for your additional calendars

If you’re experiencing calendar visibility issues, first check your calendar settings in Granola. Sometimes the app may default to the wrong calendar if you have multiple ones shared with your account.

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Working with Outlook

While Granola is optimized for Google Calendar, you can join this waiting list to be the first to hear about an Outlook integration - until then, Outlook users can use a workaround:

• Outlook integration steps:
  1. Link your Outlook calendar to Google Calendar.
  2. Use Granola with your Google account.
  3. Meetings should now appear from both calendars.

Note: This workaround’s success may depend on your organization’s IT policies on calendar-sharing.

If you do not wish to create a Google Workspace account, note that you can still download Granola and log in with personal Gmail (when granted Beta access). You’d then sync your Outlook events into that personal Gmail. This is an extra step, but it’s currently the only workaround.

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Common calendar issues

• No Events Showing: If no meetings are visible:
  1. Check if the wrong calendar is selected by default.
  2. Verify your most-used calendar is selected under “Coming Up”.
  3. Toggle other calendars as needed.
• Calendar sync problems: If you’re experiencing sync issues:
  1. Ensure you are using the latest version of Granola.
  2. Double-check calendar permissions in Google.
  3. Consider signing out and back in.
  4. Contact support at hey@granola.so if problems persist.
• IT restrictions: Check if internal security settings affect your calendar integration by:
  1. Consulting your IT department about third-party calendar access.
  2. Verifying VPN settings that might impact connection.
  3. Requesting necessary permissions if required.

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Best practices:

• Regular Checks: Regularly verify if your calendar is syncing correctly.
• Setup Tips:
  1. Use your main work calendar as default.
  2. Only turn on the calendars you actively need.

For additional support or inquiries, feel free to reach out at hey@granola.so or join our Slack community.

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Account and Calendar FAQs