Security, privacy, and how it all works

The basics

• Granola is an app for Desktop and iPhone, a lot like Apple Notes or Notion. It requires Google Workspace login and integrates with your calendar.
• You have to manually start Granola for a meeting (it won't auto-join or auto-record anything). Granola then accesses your microphone audio, and your meeting audio on your computer, and transcribes it. It does not add a bot to your video call.
• Granola for Desktop works with any meeting platform. Zoom, Meet, Teams, you name it. Granola for iPhone is built for in-person meetings.
• Granola uses best-in-class transcription providers (like Deepgram and Assembly) and AI providers (like OpenAI and Anthropic) to summarize your meeting.

Model training

• We do not allow third parties (like OpenAI or Anthropic) to use your data to train their AI models.
• Granola trains on your anonymized data so we can keep making Granola better. You can opt out of this in your Settings.
• Enterprise users have model training turned off by default.

No stored recordings

• Granola doesn't store the audio from meetings - it transcribes in real time on your computer, or after your meeting on iPhone using temporarily cached audio. It only stores the transcript (and any notes you provide) from a call.

You control who sees your notes

• As a user, you control who sees your notes. Notes are private by default, until you choose to share them with others.
• You can delete individual notes, or request deletion of all your data at any time.

Everything stored in industry standard, encrypted infrastructure

• Notes are stored in our US-hosted AWS Virtual Private Cloud. They are encrypted at rest and in transit. They are backed up daily.
• Granola is built and maintained by our top-tier engineering team, who've built scalable infrastructure for companies like Apple, Amazon, Google, and Meta.

We're here if you need us

• If you have more questions, please reach out to our team.